Resident’s & Family Council

Resident's & Family Council

Residents’ Council

What is it?
A formal set up of residents who discuss and share items that affect where they live.

Who is it?
Every person living in Copper Terrace is a member of the Residents’ Council. The Executive will bring all suggestions forward from the Council to the Administration of the home.

Who forms the Executive?
The residents elect this executive from their members. Positions are President, Vice-President, Secretary and Treasurer.

What are the duties of this Executive?
They represent the population of the home. They must meet monthly and record the minutes of these meetings.

Of what use is a resident council?
The Residents’ Council is your representative in the home. Through this body, suggestions and recommendations can be brought forth. Then these items are taken to the Administration of the home to follow through with any suggestions.

How much of an effect can the Residents’ Council have?
While it must be recognized that there are some items the Council cannot change because of Government regulations, most recommendations made by the Council will be seriously examined. If these items are found valid, then appropriate changes will be made.

When and where does the Residents’ Council meet?
The Residents’ Council meets the first Wednesday of every month and they meet in the café area with the assistance of the Programs Director.

Family Council

Our Family Council was officially launched in the Spring of 2004 and renamed Family Forum in 2016.

Families working together to provide support, share experiences and seek solutions to common problems.

The Family Forum at Copper Terrace is an organized, self-determining group that is composed of family and friends of the residents that reside here.

A Staff Advisor from the home is appointed to support and facilitate the Forum.

The Family Forum provides mutual support, empowerment and advocacy to the family and the residents of Copper Terrace. Family Forum supports and organizes educational workshops for family members, staff and residents.

Benefits of Family Council:
  • On-going mutual support from shared experiences
  • Education and information related to the long-term care system
  • A means to express concern and solve problems
  • Family input into decisions and changes
  • Support residents who do not have concerned families or friends
  • Two-way communication between the home and families
  • Promotes open and effective communication
Goals:
  • To ensure that the residents receive the care they need while maintaining their comfort
  • To address the issues, concerns and grievances of the residents and their families and to move these concerns on to the appropriate management level
  • To support families and friends of residents regarding their rights and needs
  • To work with families and friends, staff and management to provide the best caring environment possible
  • To provide forums to educate families, friends, staff, and management for the needs and concerns of the residents
We are currently looking for new members to join our Family Forum! If you have a loved one here at Copper Terrace and would like to take part, please call Rebeka at (519) 354-5442. ext 228.

Please see the Family Forum bulletin board in the front lobby for regular updates and information.

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